Privacy Policy

Privacy Policy

Effective Date: 12/2/25
Welcome to PureGlow™.

At PureGlow, your privacy is just as important to us as radiant skin. We’re committed to protecting your personal information and being fully transparent about how it’s collected, used, and safeguarded. By browsing our website or purchasing our products, you agree to the practices outlined in this policy.

1. Information We Collect

We collect only what’s necessary to fulfill your order and enhance your experience:

a. Personal Information
Name, shipping & billing address, email address, and phone number.

b. Payment Information
Handled securely by trusted third-party processors like Shopify Payments, PayPal, Apple Pay, and Stripe.
🛡️ We never store or access full credit card numbers or CVV codes.

c. Order Details
Items purchased, transaction amounts, and order history — for order fulfillment, tracking, and warranty purposes.

d. Device & Technical Info
IP address, browser type, time zone, and cookie data — for analytics, security, and fraud prevention.

2. How We Use Your Information

We use your data to:

  • Fulfill and ship your orders promptly

  • Provide order updates and support

  • Share tracking numbers and delivery info

  • Improve site performance and user experience

  • Detect and prevent fraud or unauthorized activity

  • Send marketing emails (only if you opt in — we respect your inbox)

📌 We do NOT use your data for automated profiling or decisions that could harm your rights.

3. Data Security

We take your data security seriously:

  • All site activity is SSL encrypted

  • Data is stored securely via Shopify’s infrastructure

  • Only authorized team members have access to customer info

  • We follow strict data-handling standards like PCI-DSS

4. Third-Party Services

We work only with reputable, secure partners to operate our business smoothly:

  • Shopify – website hosting & checkout

  • Payment Processors – Shopify Payments, Stripe, PayPal, Apple Pay

  • Shipping Providers – USPS, UPS, YANWEN, CJ Dropshipping

  • Analytics & Ads – Google Analytics, Meta (Facebook/Instagram) Ads

They receive only the data necessary to perform their job and are contractually obligated to keep your info safe.

5. Cookies & Tracking Technologies

We use cookies to personalize your experience and improve functionality.

Cookies help us:

  • Remember what’s in your cart

  • Understand site traffic and performance

  • Show you relevant products or promotions

✨ You can disable cookies in your browser, but some features may not work correctly.

6. Data Retention

We keep your order and transaction info only as long as required for:

  • Customer service

  • Legal or tax compliance

  • Warranty tracking

Once it’s no longer needed, we safely delete or anonymize the data.

7. Your Privacy Rights

Depending on your region, you may have the right to:

  • Access or update your personal data

  • Request deletion (“Right to be Forgotten”)

  • Opt out of marketing emails

  • Ask how your data is processed

📧 To submit a request, email: support@pureglowskin.com
Subject line: Privacy Request
We typically respond within 30 days.

8. No Sale of Personal Data

PureGlow™ will never sell, rent, or trade your personal information. Period.

9. Fraud Prevention

To keep transactions secure, we may automatically verify:

  • Your IP address

  • Device fingerprint

  • Payment method

These checks are done via our payment providers and help stop fraud. No manual or unnecessary data sharing occurs.

10. Policy Updates

We may update this Privacy Policy as our business evolves or as required by law. Changes will be posted here with a new effective date. Continued use of the site means you accept any changes.

11. Contact Us

Questions about your privacy? We're here to help.
📧 support@pureglowskin.com

Thank you for trusting PureGlow™ — your radiant skin is our mission, and your privacy is our promise.